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How visitor management helps elevate client experience

Improve client experience and streamline your front desk services with our Visitor Management solution.

OVERVIEW

Create a live visitor log to strengthen building security and traceability

Our Visitor Management feature will help enhance your client experience and provide a detailed record of who’s in your office or building.
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Seamless experience

Ability to invite a user with contactless check-in upon arrival.

Arrival notifications

Maintain a live visitor log with notifications letting you know when guests arrive.

Save on resources

Streamline your front desk processes through a single Unified Working Platform.

contact tracing

Easily keep track of your visitors

Recent global events have forced many businesses to establish tighter processes on who visits their premises to comply with local health guidelines and general workplace safety.

As the world shifts to this new way of working, our Visitor Management features gives you a real-time record of every visitor, with date and times logged.

Customers optimising their workplace with Nura Space

Buyer's guide

Choosing a visitor management system

A visitor management system replaces the paper sign-in book with a digital check-in that records who is in the building, notifies the host and keeps a log you can produce when security, safety or compliance asks for it. The best systems are part of a wider workplace platform, so the same tool that checks in a guest also books the room they are meeting in and the desk their host is sitting at.

For most Australian organisations the decision comes down to four things: how guests check in, what the host and reception see, where the data lives, and whether the system stands alone or works with the rest of the workplace.

What to look for

What to look for
Why it matters
Nura Space
Pre-registration by the host
Why it matters
Guests arrive expecting to be checked in, reception has the list before they walk in
Nura Space
Hosts invite guests from the app, web portal or Outlook; guests receive details before arrival
Self-service check-in
Why it matters
Reception is not tied to the desk; walk-ins and contractors can register themselves
Nura Space
Freestanding Visitor kiosk or countertop Visitor L-15, branded to your organisation
Instant host notification
Why it matters
The guest is not left waiting at the front desk
Nura Space
Host is notified the moment the guest checks in
Live visitor log
Why it matters
Evacuation, security incidents and audits need a current list, not yesterday's
Nura Space
Live log of who is on site, with arrival and departure times
Visitor types and flows
Why it matters
A client, a contractor and a delivery need different questions and inductions
Nura Space
Configurable flows per visitor type
Part of a workplace platform
Why it matters
Separate tools mean separate logins, separate data and separate invoices
Nura Space
Same platform as desk, room, locker and car park booking and workplace analytics
Integration with Microsoft 365
Why it matters
Invitations and calendars already live there
Nura Space
Microsoft 365 and Teams integration
Australian support
Why it matters
Time zone and local context matter when reception is stuck
Nura Space
Built and supported in Australia

How it works in practice

A host invites a guest from the Nura Space app or web portal. The guest arrives, checks in at the kiosk or with a contactless check-in, the host is notified, and the arrival is written to the live visitor log. Reception can see everyone on site from the dashboard, and facilities teams can report on visitor numbers by day, building and host.

Pricing

Nura Space Visitor Management is priced as part of the platform, from $66 per unit per year. Kiosk hardware is quoted separately. Get a quote or book a demo.

FAQ

Frequently asked questions

What does a visitor management system do?

It replaces the paper sign-in book. Hosts pre-register visitors, guests check themselves in on arrival, the host is notified, and a live log records who is on site and when they left.

How do visitors check in?

Visitors can check in contactlessly from an invitation on their phone, or on a Nura Space Visitor kiosk at reception. Walk-ins without an invitation can register at the kiosk and the system notifies the host.

Does it help with building security and compliance?

Yes. The live visitor log gives security and facilities teams an accurate record of everyone on site, supports evacuation roll calls and contact tracing, and reduces the load on front-desk staff.

Can visitor management be used without a receptionist?

Yes. Self-service check-in on a kiosk, combined with host notifications, lets smaller sites or satellite offices run reception without a staffed front desk.

Improve your visitor experience with Nura Space

Visitor Management is a unique part of our Unified Working Platform, helping businesses optimise their workspaces.

World class design

Huge library of components

Save hours from development